No business can run without employees. Often businesses hire a full-time staff that they keep on year-round. This is not always the case, however. Seasonal fluctuations, projects that need labor for a limited amount of time, or even covering for staff that are on leave can sometimes leave managers wondering how to bridge the gap. That is where we come in. We are Labor Systems Job Center. We make it our business to help your business.
We know that sometimes you need staff in a pinch. We also know that you might be busy running your business and do not have time for the hiring process. We are the answer to both challenges. With over 25 locations in Arizona, we can make sure that you have reliable workers ready to show up and help you get the job done. From one worker to 300 workers, no job is too big or too small! Whether you need labor for a construction project in Phoenix, warehouse help in Kingman or you need to staff multiple catered events in Tucson, we can help.
What We Do
A privately-held business, Labor Systems Job Center has been providing staffing and labor solutions in Arizona since 1985. Over the past 25 years we have learned what it takes to find the right people for the job. We provide temporary labor to companies of all sizes spanning all industries. Our staffing specialties comprise of administrative, hospitality, light industrial and construction workers. We also act as a placement service or temp-to-hire agency, saving you the time and costs associated with the lengthy hiring process.
We interview and screen candidates based on skills to make sure that they will be a good fit for particular types of jobs. Safety is a top priority and all temporary employees receive general safety training on a regular basis. For our temporary employees working on construction sites, we provide basic safety equipment such as hard hats and ear plugs, as well as equipment such as rakes, shovel and brooms at no charge so that our workers are prepared when they get to the job site. We do what it takes to ensure that our customers get high-quality labor without having to do more than make one simple phone call. We even offer an unconditional guarantee to make sure that you are happy with our services.
Full-Service Staffing Solutions
We mentioned the lengthy hiring process before. That’s what we save you. We recruit, screen applicants, hire and E-Verify employees to meet your needs. Of course we have to bill you, but instead of your payroll department cutting multiple checks, matching payroll taxes, dealing with workers’ compensation issues, as well as government compliance for all those employees, you cut us one check. We take care of the details after that. This gives you more time to concentrate on making money for your business.
This is the first blog entry that we will be making. There will be more to come, so stay tuned. Our goal is to keep you informed about labor, staffing, and human resources issues, and to help you find and implement staffing solutions that work for your business.
Although teamwork is a key ingredient to productivity and profit, it is often overlooked in many industries, especially as co-workers compete against each other for new job titles and promotions. Even a talented and creative staff will struggle to produce acceptable results when they are only looking out for number one. If you are managing a staff of individual competitors, rather than a team of productive players, it is time to inspire some team spirit in the office place.
Bonding over Meals
It’s human nature to bond with those you eat with. If you have a staff member who always eats lunch at her desk with spreadsheets in front of her, she might be hardworking, serious about her job, and loyal to the company—but she probably isn’t connecting with her fellow teammates. Implement a new rule that your employees must take a real lunch break within a certain time period. Mingling, small talk in the break room, or lunch dates among co-workers will naturally happen and teamwork will evolve during the working hours.
A staff that doesn’t work well together may need some practice before they get it right. Come up with a creative, low-stress job that you can assign to small groups on a regular basis. You might ask them to create a new logo, work on the company webpage, or maintain a social media account for the business. Monitor their efforts to make sure the work is being delegated evenly and everyone is contributing and listening to new ideas.
Acknowledge Good Teamwork
Most managers already reward outstanding sales, great customer feedback, and new innovative ideas. If teamwork is important to your company, it should also be acknowledged. No act of good teamwork should go by without at least a simple thank you. When promoting staff members to a higher position, don’t forget to mention their stellar team spirit while discussing reasons for their advancement. This will not only encourage them, but it will also show other ambitious employees that teamwork is highly valued by their superiors.
Looking to build your team? We’ve got the perfect players for you! We offer various staffing options from temporary to direct placement. Visit us online today to find out more or give us a call at 877-836-7527.
Seven Easy Ways to Get Your Employees to Work as a Team (BetterWorks)
When the economy has lagged in the past, manufacturing jobs have helped stimulate both local and national economies by creating more wealth for the community. It does this by providing a variety of jobs with livable wages, decent benefits and stability, and helping other suppliers and retailers stay afloat in their businesses.
When many companies are floundering and uncertain, the manufacturing industry continues to create goods that fulfill both personal and professional needs around the country.
A Wealth-Producing Industry
Economists separate industries into two categories: wealth producing and wealth consuming. Although many service-oriented businesses, such as education, insurance, or healthcare tend to consume wealth without providing the stimulation a floundering economy needs, goods-oriented businesses will encourage and create wealth production. Goods can be provided at a cheaper and quicker rate than many services, and a boom in the manufacturing industry opens up more jobs and creates more wealth than almost any other business.
Upon creation of a manufacturing company, a variety of jobs will become available in the community. These jobs can range from factory workers, to transportation positions, to business professionals. Manufacturing will also improve the number of jobs in other industries, as it creates products for retail outlets to market and sell.
A large manufacturing industry will consistently purchase bulk items such as wood, metals, cotton, and other materials needed to construct their goods. These large purchases spread the wealth from one company to several outside suppliers, stimulating the economy and encouraging growth in other businesses.
Manufacturing jobs tend to offer higher wages and better benefits than jobs in service industries. When a community has higher-paying jobs available, the residents will begin distributing more of their disposable income to struggling businesses such as restaurants, entertainment, or media. These ripple effects will travel through the economy and positively affect all local industries.
Facing this tough economy is hard on businesses and individuals alike, but patience and a bit of strategy can help you make it through. Hiring temporary staff may be a less expensive solution to keeping your business afloat while still providing the service that you are known for. If you would like more information on our staffing services, please visit us online at Labor Systems Job Center or call 877-836-7527.
No Light at the End of the Tunnel (New America Foundation)
How Critical Are Manufacturing Jobs to the U.S. Economy (Physics Today)
The Economic Overview of Manufacturing (Working for America Institute)
Everyone needs allies. And when you own or run a small business, you need both allies and resources. One way to obtain both is to look into the various professional organizations that exist. The Arizona Small Business Association is a collection of business owners and business people that has offices in Phoenix and Tucson. It affords business owners such benefits as: networking, political advocacy, and discounts on certain business related expenses like insurance.
Meeting other business people is a great way to drum up business. You never know which businesses could use your products or services, or if they know another company that could. The more people that you meet, the more opportunity you have to get your name out there and make potential connections. The ASBA holds two forms of networking events. One is similar to “speed dating” in which you have three minutes at a time with other members to introduce yourself and talk about your businesses. Another event is a more traditional “mixer” format held once monthly in both Phoenix and Tucson.
An ASBA membership comes with financial incentives. Members get discounts on everything from office supplies at Staples to more cost effective email marketing campaigns from Constant Contact. If you feel that using the ASBA as a distribution channel for your products or services could be a good idea, they are even open to discussing adding your business to their membership discount forum.
Strength in Numbers
Regulation is a huge consideration for businesses. All businesses must adhere to various laws and compliance issues. Banding together with other businesses to appeal to legislators can be a great way to protect your business and inform lawmakers of what is really going on in the business world. The ASBA works towards helping members approach political advocacy correctly.
Labor Systems Job Center is a proud member of the Arizona Small Business Association. We can confirm first hand that this is a great organization for businesses to be a part of. If you would like more information about joining, it’s right here. If you would like more information on how temporary labor can help you and your business that information is here.
Front of the house staff is the part of the restaurant workforce that actively interacts with your customer base. If you need to hire servers and hostesses, you should think about which job duties you might be able to have them perform. While keeping customers happy and closing down at the end of the night are their main responsibilities, they can certainly do more for you.
Collecting feedback. Your front of the house staff talks to your customers constantly. If you are trying to figure out which menu items are best received—aside from checking your sales reports—or which brands of liquor you should be stocking, have them ask. Make it a point during meetings to stress that the more you know about your customers, the better it is for everyone.
Coming up with marketing ideas. Pick your front of the house employees’ brains for advertising ideas. Are people regularly asking your hostesses about birthday specials? Do your servers field requests for promotions to be emailed to them? Choosing the right marketing and advertising avenues for your restaurant is the key to stretching your marketing budget.
Light prep work. This might be a fine line as your front of the house staff generally earns a significantly lower wage than your kitchen staff, but that doesn’t mean they can’t take some of the load off of your prep staff. Servers can portion salads, dressings, and other simple items for their guests. Again avoid making it appear that you are trying to cut labor by pushing unnecessary work off on your servers if you value employee morale.
Basic management. Do you have a server or two who are exceptionally responsible and great at their jobs? Perhaps you could work out a compensation agreement where they take time to check out other servers at the end of the night. After all, a great server knows exactly what needs to be done. This is also a good way to identify potential future managers.
Using your staff to the utmost is a good way to keep your employees involved. It also lets them see that they play an important role in your restaurant and are not just drones. We can help you find the right staff. Utilizing your human resources is in your hands.
Aside from food, labor is the biggest cost that any restaurateur faces. Not scheduling enough staff can increase wait times, decrease food quality, and ultimately lead to angry customers. Scheduling too many employees can lead to social loafing, a psychological concept that states that too many people working towards the same goal leads to people exerting significantly less effort than they are capable of. Making an effective restaurant schedule is not as easy as it sounds.
While your back-of-the-house staff costs more than your front-of-the-house team, many of the same scheduling principles can be applied. Pay attention to these factors:
- Reservations: If you know what kind of volume to expect, you can staff accordingly. This means you don’t get caught shorthanded on a Monday when you didn’t expect much and that you know how many volume staff to schedule on a weekend.
- Set shifts: Some restaurants have openers, volume or mid-shift employees and closers. This helps to structure your staff and prevents arguments about who gets cut first. It also means that you are planning to cut staff when they are no longer needed while knowing that you have enough team members on hand to properly close.
- Volume: If sales start dropping off at 7:30, it is time to cut some staff. Let your staff who came in first to prep food or set up tables go home for the evening. Labor should be a function of volume. Your labor should be between 10% and 16% of your sales. Yes various pricing levels will have an effect, but keep this figure in mind.
- Staff performance: The truth is some staff members are stronger than others. Put together a staff that has your stronger employees working with those who still need a little development. Scheduling all of your best on the same nights (yes, you need to do this on weekends) might make things run smoothly and please you as a manager, but it means that one night you will have your weaker members working together. This means that set-up, service, and cleaning will all run less efficiently and raise your labor cost.
Putting together a well thought out schedule can save you money and help to keep you organized. If you need staff in a pinch or temporarily for a special event, take a moment to let us tell you how we can help.
One of the goals of our blog is to keep our readers up to date on how things are going in Arizona. There is a slew of information in from the first quarter of 2011 and some developments that have occurred recently.
One of the biggest issues to begin the year was Arizona Senate Bill 1041. This bill was intended to attract new business, especially ones that would be purchasing property plant and equipment, to Arizona. This bill would have let businesses that meet certain investment standards reduce their property tax to as low as 5% for a decade. Those looking to move to Arizona and those who are already here but wanted to expand obviously loved the idea. Those who have been here and already made investments, in spite of a down economy, were opposed. Governor Brewer vetoed this Bill when it crossed her desk.
Home prices still are not that great here in Arizona. Residents are still seeing declines in the value of their houses, and a significant number of homeowners are still upside down in their mortgages. At the end of the first quarter, just over 68% of the homes in the Phoenix metro area were underwater.
Whether consumers are spending or not says a lot about the economy. A Rocky Mountain Poll this January pertinent to consumer confidence showed that Arizonans were the most confident that they had been in two and a half years. Profit growth from Arizona based companies like PetSmart and local construction firms in the first quarter is another good sign. This contrasts the housing market, but good news is welcome. Retail sales in Flagstaff also showed some very good numbers, with a 29% increase in tax revenues based upon car sales. Big-ticket purchases are always a sign of good things to come.
One of the important portions of our state’s economy is tourism. Restaurants and hotels need this push to get by and reach profitability. Hotels in Scottsdale were among the best in the nation when it came to occupancy (86.9%) and revenue per room ($166.05) this March. That is great news and shows that our states hospitality industry is working past the slight that Arizona’s reputation took due to some of the headlines that made national news.
Things seem to be slowly improving. While it will take patience to fully take advantage of these slow upturns it is great to see a shift toward growth. A strong economy is good for the entire state of Arizona and everyone who does business here.
Brewer Tax Veto Splits Private Sector (Phoenix Business Journal)
Zillow; Phoenix Home Prices Decline, 68 Percent Underwater (Phoenix Business Journal)
Petsmart Quarterly Income up 33% (The Arizona Republic)
The Rocky Mountain Poll; Consumer Confidence up in Arizona (W.P. Carey-Arizona State University)
Scottsdale Hotels Tourism Rebound (The Arizona Republic)
Retail Sales Holding Up (Arizona Daily Sun)
The fact of the matter is that turnover is a very real thing, especially when it comes to construction or hospitality staffing. Employees find new jobs, be it because they are unhappy, are moving or simply want to work in a new position. Ideally an exiting employee provides you with notice. Two weeks is standard but let’s be honest, even a week is nice.
The Employer’s Role
When you receive a two weeks’ notice, you have options. Unless a contract stipulates it, you are not required to grant the employee the entire two weeks if you already have a new person trained and lined up. On the other hand, you can ask the employee to stay a little longer than two weeks, but he is not obligated to say yes. Replacing an employee can be time-intensive, so begin searching for a replacement as soon as possible. You can look for new hires at a job fair or through a staffing agency. Bringing in a temp could give you some extra time to find the perfect long-term person for the position.
Managing the Last Two Weeks
If the employee is in good standing, there is usually not a reason to let him go immediately once he has given notice. After all, he did provide you the courtesy of notice. You may want to set up some expectations for the last two weeks. One theory says that you just politely let departing employees know that nothing will change–they will be responsible for the same duties they have always been and that now there is simply a defined end date.
If you are not comfortable with this, you may choose to downgrade their duties a bit. You may transition them away from some of the job functions that are key to the overall business and ask that they work in a backup role while they finish out their time with your company. If you exercise this option, take some time to explain to the employee that you appreciate their being straightforward with you but that you have a process for transitioning staff out of your company. Keep in mind that allowing staff to complete their notice sends a good signal to other staff members. It will make them more likely to warn you when they decide upon a job change themselves and let them know that you are an understanding employer.
Dealing with the fact that employees quit is simply part of running a business. Every manager needs to be ready to transition employees out of their jobs while simultaneously bringing on new staff. Having a plan in place will help to make this process easier for you.
How to Hire Wisely (Inc.)
Taking advantage of temporary labor to staff catered dinners, conferences, and other events can benefit your business in many ways.
The skill level of temporary workers ranges from general abilities to specialized areas of expertise. A staffing agency has access to an array of temporary talent. The people whom the agency provides to work for you will precisely match your company’s needs.
A staffing agency is expert at providing qualified help to work for you. It can respond to you quickly, with a small or large number of workers to work whatever hours and days necessary. This is especially helpful for seasonal increases in business or for managers who need to staff events.
Temporary workers choose to work as temps for many reasons. They often like the opportunity to explore different career fields and appreciate the chance to build their resumes. While permanent employees can sometimes lose their drive and simply fall into a routine of going through the motions, temporary workers are eager to impress, and always striving to make that great first impression.
In shaky economic times, using temporary workers can be a smart way to reduce expenses. Permanently hiring a large number of workers with general skills or a few with specialized skills can be a big expense, while “borrowing” their help temporarily is very cost-effective. You’ll pay to get your job done well, but not for hours you don’t need, overhead, or other associated expenses. In the case of event coordinators, a temporary agency is an extremely cost effective means of staffing functions with your balance sheet in mind. It may be hard to keep full-time workers if you do not have constant events. Temps know from the start that they are working for only a specific amount of time.
When you use temporary labor, the temps are working not only for you but for the staffing agency as well. We are committed to doing an extraordinary job as a matchmaker, and being the solution to your staffing challenges. It will make choosing to use temporary labor benefit your business, and be your go-to contact for questions or concerns in regard to any of the provided temporary workers.
Whether you need extra hotel staff for banquets or if you operate a catering company, temporary labor is an option that you should look in to. The tourism industry here in Arizona only adds to the number of events that our state hosts. As it is such a viable business, business owners and managers need be aware of their options.
Increase in Temp Workers is Encouraging (USA Today)
Business operators quickly discover that when employees grow bored with tasks or apathetic about their responsibilities, their work will begin to suffer and their creative attempts become mediocre at best. An unmotivated staff can hinder the entire company. It usually falls on the supervisors and managers to find nonmonetary methods of inspiring passion and hard work from each staff member. There are many simple ways to boost morale and inspire employees to offer their best efforts.
Disgruntled staff members often complain that their best work goes unnoticed. Make a point to acknowledge and occasionally celebrate a job well done. It will boost the employee’s self-confidence, and encourage him to perform at higher levels in the future. Recognition can be public, private, casual, or formal. Different situations will warrant a different response. Public acknowledgement for hard work will not only encourage the recognized employee, it will also encourage the rest of the staff to strive for the same honor.
Talk Long Term
An employee lacking direction will struggle with finding motivation for their daily tasks. To give your workers a sense of purpose and forward motion, try talking to them with the future in mind. Transform their jobs into careers by asking about their long-term goals and leaving the door open for future promotions and job titles.
Improve the Working Environment
Working in a clean, uncluttered, and decorated environment can do wonders for staff morale.
Collectively improve the mood your employees by adding warm paint hues, a few paintings, and maybe some plants. These changes may seem trivial, but surveys indicate that employees highly credit an aesthetically pleasing office environment with productivity and motivation.
Work on Your Attitude
Bad moods can be contagious. If you display fatigue, frustration, or apathy, your employees will start to show the same attitude. Train yourself to smile and voice your own passion for the work you do. Other staff members might also get swept up in your excitement.
Keeping your staff focused and motivated is a huge part of your job as a manager. The communications that you convey can keep everyone on track and ready to work as a team. Here at Labor Systems, we have a few principles that we take to heart and incorporate into our management philosophy which we have been very happy with. They have bred success with our staff here in Arizona and in the other states where we provide temporary employment services.
7 Tips for Motivating Employees (Inc. Magazine)